Communicated with Or last week about re-keying our lock after moving into our new place. Let him know we’d be in town the following week and would like him to come out – he showed up today ( an hour after I contacted him) and took care of the re-key for us.
His price was competitive, but his honesty was superb! He ask for pics of the front and back of the lock and then followed up with texts and calls to let me know that since i had a smart lock…. i wouldn’t need him and he could walk me thru the re-keying process over the phone for free. I thanked him and asked him to come anyway since i didn’t have a new set of keys to re-key it with.
Appreciate the honesty Or and wish many out there were like you.